What you can expect from us, and what we expect from you.
These terms cover your use of GhostArch , a managed hosting service for the Ghost publishing platform, available at ghostarch.com. By creating an account or using the service you agree to them.
We are not affiliated with the Ghost Foundation. Ghost is open-source software published by them; we host it for you.
You need an account to use the service. You are responsible for what happens under it, including keeping your password safe and making sure the email address on the account stays reachable.
There is currently no automated password reset, because this platform does not send outbound email (see section 6). If you lose access, an administrator has to restore it manually through a support request.
You must be old enough to enter a contract in your jurisdiction to hold an account.
Each site you create gets:
You bring your own domain and point it at us. We do not register domains for you and we are not responsible for a domain you lose control of.
If an invoice goes unpaid you get a grace period of 7 days. After that your sites are put into maintenance mode: they stop serving to the public, and they come straight back when the invoice is settled.
We do not delete your content for non-payment. Not after seven days, not after thirty. If you decide to leave, you can download a backup first.
These are current, real limitations rather than disclaimers:
You may not use the service to host or distribute:
You also may not deliberately consume resources beyond your plan in a way that degrades other customers' sites — for example by running crypto mining, or by using a blog container as a general-purpose compute or proxy server.
We may suspend a site immediately, without the grace period in section 5, where it is actively harming others or exposing us to legal risk. We will tell you why.
Your content is yours. We claim no ownership of anything you publish. We store and serve it only to operate the service, and we access it only when you ask us to for support, or where we must to investigate a security or abuse issue.
You can cancel at any time. Cancellation takes effect at the end of the period you have paid for — we do not cut a site off the moment you click, because you paid through to a date. We do not refund partial periods unless we have failed to provide the service.
Deleting a site is permanent and takes its backups with it. Download anything you want to keep first.
We may suspend or close an account for a serious or repeated breach of section 7, or for non-payment beyond the grace period. Except where content is actively causing harm, we will give you a chance to fix the problem and to retrieve your data first.
The service is provided as-is. To the extent the law allows, we are not liable for indirect or consequential losses, for lost profits, or for loss of data where you had the ability to keep your own backups and did not.
Where we are liable, our total liability for any claim is limited to what you paid us in the twelve months before it arose. Nothing here limits liability that cannot be limited by law.
We may update these terms. Material changes will be announced in the panel before they take effect, and the "last updated" date above will change. Continuing to use the service after that means you accept the revised terms.
For questions about these terms, sign in and open a support ticket from the Support section of the panel.
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